Become a Friendlier Person ~ Secrets of Success ￼￼
1. Don’t criticize, condemn or complain.
2. Give honest, sincere appreciation.
3. Arouse in the other person an eager want.
4. Become genuinely interested in other people.
6. Remember that a person’s name is to that person the sweetest and most
important sound in any language.
7. Be a good listener. Encourage others to talk about themselves. 8. Talk in terms of the other person’s interests.
9. Make the other person feel important – and do it sincerely.